FAQ and Policies

REFUNDS

Due to the fact that our products are knowledge based, we have a strict NO refund cancellation policy. Once you have received and/or accessed any of our information you cannot/will not get a refund.

TURN AROUND TIME

Many of our products are sent out immediately after purchase. We recommend you read the description of our services to find the turnaround time and when you will receive your purchased product. However, in the event that you did not receive your product due to a system error, then we are able to manually send you your purchase after you email us at nina@risingelevationsacademy.com. Please allow us 1-2 business days to respond to your email excluding weekends and major holidays. 

EVENTS

All event tickets and vendor spaces tickets are FINAL SALE. 

CONTACT

If you have any concerns, please feel free to email us at nina@risingelevationsacademy.com. Please allow up to 48 business hours for a response. Please be mindful that we are closed on weekends and all major holidays.